Stuart is an experienced, committed and enthusiastic senior manager across a range of services and operations in both private and public sectors. He has twelve years experience at senior management level including broad experience of Business/Customer Service team management in Environment, Revenues, European Projects and Education Services.
Excellent relationship builder with high regard to stakeholder management, including other directorates, organisations and business partners. Good at building rapport, experienced in chairing meetings with business partners, team managers and both internal and external customers.
He is a qualified PRINCE2 Project Manager, who has a methodical approach to project management and great attention to detail. Excellent problem-solving skills. Accountable and capable of making difficult business decisions. Takes responsibility for actions.
Professional approach to management with an emphasis on superb customer service delivery. Production and presentation of reports, papers and recommendations to senior management/directors, including service restructure and redesign.
Endeavours to conduct business by adhering to the following Nolan's Seven Principles of Public Life:
Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty and Leadership.
Stuart is a chartered manager, as part of which he successfully completed 2 professionally accredited management training programmes. He is a member of both the Chartered Management Institute (CMI) and the Institute of Leadership and Management (ILM).